Remote Customer Service Representative

Company: VirtualVocations
Location: Fontana
Posted on: October 29, 2024

Job Description:

A company is looking for a Remote Customer Service Representative to provide support in a high-volume call center environment.

Key Responsibilities

Provide accurate and clear responses to incoming calls and facilitate first call resolution
Research customer inquiries and determine appropriate actions for resolution
Identify and report trends in call volume and escalate issues as necessary

Required Qualifications

High School Diploma
Must reside in Indiana, Ohio, Kansas, Alabama, Kentucky, Mississippi, Nebraska, Oklahoma, Texas, or Tennessee
One year of customer service experience
Ability to work flexible hours, including weekends and holidays
High-speed internet access and a private workspace free of distractions

Keywords: VirtualVocations, San Bernardino , Remote Customer Service Representative, Hospitality & Tourism , Fontana, California

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